Cookie policy
In short
This site sets no cookies. It keeps a few small items in your browser's local storage, and what it records depends on the choice you make in the cookie banner. No advertising or third-party analytics scripts are loaded: what is measured goes only to the server that runs this site.
The banner offers two choices. Necessary only and Accept all are described below. Saving your preferences with Analytics switched off is the same as Necessary only; with Analytics switched on it is the same as Accept all.
Before you choose
While you have made no choice, each page load sends one anonymous page view: the page address and title, the path of the page you came from on this site, and a broad class of how you arrived (direct, search, another site, or an advertisement). It carries no identifier and nothing is stored in your browser, so it cannot be linked to you or to your other page views.
Necessary only
With this choice the site stores a visitor identifier and a session identifier in your browser, and records:
- your visits and the pages you view;
- how far you scroll, which sections of a page you view and for how long;
- the campaign details in the address you arrived from, if there were any.
This is used to run the chat and to understand, in general, which pages are read. It can also lead the chat to offer help on a page where that seems useful.
Accept all
Everything in Necessary only, plus the elements you click and the movement of your cursor on the page. These are used to build heatmaps that show which parts of a page draw attention.
The chat
The chat works whichever choice you make, including before you make one. If you open it before choosing, the site stores a chat identifier so the conversation can continue while you move between pages. If you resize the chat window, its size is remembered.
What is stored in your browser
| Name | What it holds | When |
|---|---|---|
hedgehub_cookie_consent_v1 | Your choice in the banner and when you made it. | Once you choose |
__ctd_consent | The measurement level that choice sets. | Once you choose |
__ctd_vid | A random visitor identifier. | Necessary only or Accept all |
__ctd_session | A random session identifier and when it was last active. | Necessary only or Accept all |
__ctd_first_touch | Campaign details from the address you first arrived from, if any. | Necessary only or Accept all, or when you open the chat |
__ctd_chat_vid | A random chat identifier, used only when there is no visitor identifier. | When you open the chat |
ctd_chat_size | The size of the chat window. | When you resize it |
Items in local storage stay until you clear your browser's site data.
Changing your choice
Use Cookie settings, also at the bottom of every page, to open the banner again and make a different choice. Accept all applies straight away; a change from Accept all to Necessary only takes full effect from the next page you open.
How the personal data involved is handled is described in the Privacy policy.